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Frequently Asked Questions
Your top questions answered to help you understand our services better.
We provide control and removal services for cockroaches, bedbugs, termites, ants, rodents, mosquitoes, and more, tailored for both homes and businesses.
Yes. We use eco-friendly and approved chemicals. Our technicians follow strict safety protocols, and we’ll guide you on precautions to take before and after treatment.
Some pests die instantly, while others may take up to 2 weeks. We’ll schedule follow-up visits if necessary to ensure the infestation is completely cleared.
Yes. Most of our services come with a 30-day warranty. If pests return within this period, we’ll re-treat the area at no extra cost.
We do offer same-day and emergency pest control services in Nairobi. Availability depends on location and time call us early for faster booking.
Call us at +254 717 819204, email us at service@rafikipestcontrol.com, or book directly through our website. We’ll respond quickly to schedule your inspection.
We serve Nairobi and surrounding areas including Westlands, Kilimani, Kileleshwa, Karen, Runda, and more. Contact us to confirm service in your location.
We accept MPESA, bank transfers, and cash. Payment is due after service unless agreed otherwise.
For most homes, a quarterly (every 3 months) schedule is ideal. However, severe infestations or commercial properties may need monthly visits.
Clear access to areas like baseboards, under sinks, and corners. For fumigation, cover food and remove pets. Our team will provide a prep guide before the visit.
Yes, we provide thorough pest inspections to assess the level of infestation and recommend the best treatment plan. Some inspections are free, depending on the service.
Common signs include droppings, damage to food packaging, scratching sounds at night, bite marks, unpleasant odors, or seeing the pests themselves.
If pests return within the warranty period, we will come back for a free follow-up treatment. Our goal is 100% satisfaction and a pest-free space.
Yes. All our pest control technicians are certified, experienced, and fully trained in safe handling and application of pest control products.
Absolutely. We serve offices, restaurants, hotels, schools, hospitals, warehouses, and other commercial buildings across Nairobi.
We can offer estimated pricing based on the pest and property size, but an on-site inspection ensures a more accurate and fair quote.