Privacy Policy

At Nairobi Pest Control, we are committed to protecting your privacy and personal data. In this policy, “we,” “our,” and “us” refer to Nairobi Pest Control and its affiliates. By using our website or any of our services, you accept and agree to the practices described in this Privacy Policy.

Scope of Policy

This Privacy Policy applies to all personal information we collect from individuals through our website, phone communications, email, or in-person visits. It does not apply to business or organizational data.

Information We Collect

Personal Information:

You can access most parts of our website without giving any personal information. However, when you contact us, make an inquiry, or request a service, we may collect your name, phone number, email address, physical address, and any other details you provide voluntarily.

Non-Personal Information:

We may automatically collect information such as browser type, IP address, device type, and referring website. This helps us improve our services and is collected using cookies and tracking tools. No personally identifiable information is included in this data.

Use and Sharing of Information

We only use your information to:

Provide pest control services
Respond to inquiries
Send service updates and reminders
Improve our service offerings

We do not sell or rent your personal information to third parties. We may share it under the following conditions:

With your explicit consent
When legally required to do so
With our trusted service providers to facilitate service delivery

Data Transmission

We may share personal information within our network of trained staff or service partners solely to deliver services effectively. All data transfers are conducted with reasonable security safeguards in place.

Access and Control of Your Data

You have the right to request access to your personal data and can ask us to correct or delete any information we hold about you. To do so, please email: service@rafikipestcontrol.co.ke.

Cookies Policy

Cookies are small files stored on your device to help improve your browsing experience. These may be used to:

Remember user preferences
Track website performance
Personalize your experience

Types of cookies we use:

Necessary Cookies – Essential for site functionality
Performance Cookies – Help analyze usage patterns
Functionality Cookies – Store preferences like region/language
Targeting Cookies – Support relevant advertising (only if enabled)

Managing Cookies

You can modify your cookie preferences or disable cookies entirely in your browser settings. This may affect how certain parts of our website function.

Third-Party Cookies

Our website may include cookies from third-party services (e.g., live chat, Google Analytics). We do not control these cookies. You should review their respective privacy policies.

Google reCAPTCHA

This website is protected by Google reCAPTCHA to prevent spam and abuse. The Google Privacy Policy and Terms of Service apply.

Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or how we handle your data, please contact:

Nairobi Pest Control

Email: service@rafikipestcontrol.com

Phone: +254717819204

Address: Nairobi, Kenya